Making application forms a breeze!

The vast majority of public sector companies ask candidates to complete an application form, rather than submitting a CV. This is primarily for equality and diversity reasons.

The essence of completing any application form is to express that you have the right skills and qualities for the position. They usually feature a range of different questions; from general questions about your personality and hobbies, to ones that focus on your education and past work experience. There will also be competency based questions. To help you tackle these forms in the best way possible, we’ve put together some advice…

1. When answering the more general questions, such as – “What do you do in your spare time?” – think about what the employer is looking for and how what you write may be perceived. For example, “In my spare time, I enjoy playing team sports and regularly play for a five aside football team” would demonstrate to the employer that not only do you work well in teams – but also that you pay attention to your fitness. Healthy staff = higher attendance rates.

Try to avoid phrases such as - “I enjoy socialising with my friends”. Most people do enjoy socialising with their friends, but chances are a recruiter would read through the lines and perceive you as unreliable.

2. Use questions based on education and past experience as an opportunity to highlight skills that you’ve developed as a result of these. For example, communication, time management, and leadership skills. If you lack similar experience, then be sure to indicate these skills as transferable.

3. Competency based questions – a lot of people struggle with competency based questions. People often over analyse the questions and think there is a right or wrong answer. The recruiter wants to see your ability to problem solve and use your initiative. Use this opportunity to show how you have resolved problems and what the experience has taught you. You should structure your answers using the CAR approach – context, action, result. Describe the context of the situation but try not to go into too much unnecessary detail. Focus on the action - what you did and what skills you used. Then explain the outcome, and what you learnt from the experience.

Here are some examples of competency based questions:

• "Please give an example of how you work in a team/how you have dealt with a difficult problem".
• "If your co-worker has missed a deadline, what would you do?".
• “Please describe a situation when you have used your interpersonal skills to help build relationships with others, shared knowledge and information to achieve the business goals.” 

Make sure you use examples, and focus on your own actions rather than that of a team. Use a variety of situations rather than focusing on one area – for example your studies or your previous job positions. Avoid any negativity and use power words such as "succeed", "committed", and "confident". Finally, remember to stay truthful throughout the whole application process.

Good luck!

Housing Jobs provides organisations with the tools to create a discrimination free recruitment process, including the ability to create on-line application forms and restrict viewing. For more information, or if you're a job seeker seeking a role with an organisation that promotes equality and diversity, please visit www.housingjobs.org.uk